Dialogue II - Creating Harmonious Workplaces: Why Grievance Handling Matters under the Workplace Fairness Act

This dialogue explores the critical role that proper grievance handling plays in building fair and harmonious workplaces, and in helping employers get ready for the upcoming Workplace Fairness Act.

Drawing on valuable insights and ground experiences from corporate and union leaders, the session highlights how effective grievance handling has helped companies of different sizes and across sectors to resolve issues early and reduce conflict, serving as a business enabler that builds trust and strengthens employee engagement.

Whether your organisation is just starting to look into grievance handling processes or seeking to strengthen existing practices, this session will offer practical tips and actionable steps to create a workplace where employees feel heard and valued, ultimately boosting morale, improving retention and supporting long-term business success.